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General | Editing | Miscellaneous
GENERAL
Q: What files do I get after the transaction has been processed?
A: What you get would be a .ZIP file. Unzip it before using. If you do not have a Winzip tool installed in your machine, please visit http://www.WinZip.com or http://www.Pkware.com. Q: What is an SWF file?
A: An SWF file (that with a .swf extension) is a compiled, viewable only, flash file. You would use this format as a means of presenting through the web.
Q: Then what is the FLA file?
A: An FLA file (that with a .fla extension) is the source, or editable version of the flash template. From here you can modify your template and produce FLA files for presentation via the web.
Q: Is the SWF file downloaded the same as that presented on your website?
A: Yes, if you were to compile the template you would end up with a FLA file the same as the one that is shown on our website.
Q: Do I have to be a Flash expert to edit the template?
A: A basic knowledge of Flash is needed to edit your template.
Q: I can't seem to open all the templates that I have downloaded?
A: That could be because you are using a version prior to Flash MX.
Q: I get 'unexpected file format' when I try to open a template, why?
A: Because you are not using Flash MX
Q: I don't have Flash MX, where can I download it?
A: Please visit Macromedia http://www.macromedia.com/software/ for further information.
Q: Can I use any other software like MS FrontPage to edit the Flash templates rather than Flash MX?
A: No.
Q: Are any of the templates compatible in MS FrontPage or Swish?
A: If what you bought is HTML template, it's okay. If it's Flash template, you can edit it only using Flash MX.
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EDITING
Q: How do I change the text in my template?
A: Simply select the text that you wish to change using the pointer tool and double click on the text area in order to change the text. Here you can alter the text size and font as well using the properties window (Ctrl+F3).
Q: I can't seem to find the content easily within the template to change it?
A: It is usually far easier to locate the content by opening the library window (F11 or Window Library) and selecting each item until you find the content needed, double click on the icon associated to the left and Flash will kindly bring up the element for you to edit.
Q: Can I change content such as images or music?
A: Yes. You can change all the images and music within your template. Simply locate what you need to change and replace them with your own files.
Q: How can I change the audio file for the templates?
A: Open the library (press f11) - >Find the background sound file (the file name varies in different templates). - >Delete the file (however be sure to write down the file name). - >Import another audio file (e.g. MP3 file). - >Rename the new file to the former one.
Q: Can I link my Flash template to a database to display content?
A: Yes. Flash has a built in XML parser so that you can transfer data from your database.
Q: The content on my site needs to be changed from time to time and I don't want to keep changing the template, is there another way?
A: Yes. What Flash offers is dynamic text boxes. In order to replace your static content with dynamic content do the following:
1. Select the text box that you wish to be dynamic. Using the Properties window (Ctrl+F3) change it to a dynamic text box, assign it a variable name in the 'Var' input box this will be used in the next step.
2. Next create a .txt file and type the following: Variable name = and your text here for the text box in question.
3. Open the Actions window (F9) and navigate to the Browser/Network folder and double click 'loadVariables'. Then to tell where your content is simply type in the URL of the text file created.
Q: Can I change the background image of the templates I bought? How?
A: Yes. Please refer the following steps to change it:
1. Open the library (press f11).
2. Find the background graphic (the file name varies, depending on the different template)
3. Double click that graphic file, in the timeline click each key frame and replace the background picture to whatever you want (import another background picture).
Q: Is it possible to run a video clip in your templates?
A: Yes. You may import the video clip (.RM file, .AVI file, etc.) to a movie clip and then you can drag it anywhere in the Flash MX.
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MISCELLANEOUS
Q: I want to produce an .exe file from my Flash Template, how do I do it?
A: 1. File/Publish Settings
2. Uncheck all checkboxes except 'exe'
3. Hit 'publish'
Q: How do I make the Flash presentation auto-start from a CD when it is inserted into a CD driver?
A: First you will need to compile the file into an .exe as not all PCs will have a Flash player. Then you need to add an 'autorun.inf' file to the CD, which will contain the following instructions: [autorun] open=filename.exe NB. where filename.exe is the name of your exe file created for viewing.
Q: I am worried that my target audience won't be able to see the Flash Templates via the web?
A: According to Macromedia over 95% of PCs have a plug-in to display flash installed. It comes packed with Windows 98, ME, 2000, XP and Mac OS.
Q: What happens to the other 5% then?
A: They will be offered to download the Flash Player if they use Microsoft IE, or if they don't wish to then you should offer a HTML version for them to view.
Q: Do you brand your templates in any way?
A: No. There is no form of branding within the templates.
Q: I can't seem to download the templates I have ordered. Can you help?
A: Yes. Please send us an email and we will deal with the problem promptly.
Q: Am I free to do anything I want with the templates?
A: Yes. You can do as you wish with the templates, however if you wish to resell the templates then please contact us by email for further details.
Q: What are the copyright rules for the templates?
A: Once you purchase our templates, you can use them royalty free, which means you can use them as often as you want. However, you cannot resell them unless we reach an agreement stating that it is OK for you to do so.
Q: Do you have a Refund Policy?
A: We currently do not give exchanges or refunds because there is no physical product to return or exchange. If you encounter problems downloading or need help with any of our products, we'll help you as much as we can. We'll also email the file(s) you purchased if need be. You can contact us at info@flash-templates-energy.com
Q: What I need to do isn't here in the FAQ section. Where can I go for help?
A: Please contact us at info@flash-templates-energy.com.
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